Metro Bank’s new digital account opening for businesses takes just 15 minutes to set up
Sep07

Metro Bank’s new digital account opening for businesses takes just 15 minutes to set up

Metro Bank today announces that it has launched a new Business Account Online (BAO) journey for SME customers. This will enable new customers to open a business account on their mobile or online, 24 hours a day. It will take just 15 minutes from application, through to identification and verification checks and approval. After a beta launch throughout August, Metro Bank has now made BAO publicly available for new business customers,...

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Metro Bank bucks the trend as six in ten Brits agree banks have given up on the high street
Aug26

Metro Bank bucks the trend as six in ten Brits agree banks have given up on the high street

New research from Metro Bank, conducted by YouGov, has revealed the extent to which people are struggling with their banking – as banks have reduced opening hours or shut altogether during the pandemic. 41% of Brits say banks they use have reduced their opening hours, and 12% reported that banks have closed completely.  Almost half of people (44%) have been impacted by this, and when asked if they had struggled to do their banking as...

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Metro Bank launches more money management tools for business customers
Aug11

Metro Bank launches more money management tools for business customers

Metro Bank today announces fresh features on its mobile app, providing business customers with new receipt management technology. The features are currently available for customers using an iOS device, and the new technology will also be rolled out to Android customers in the coming weeks. The receipt management technology enables businesses to capture, store and link their receipts to transactions in their mobile business app....

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Metro Bank celebrates 10 years of bringing the revolution to uk banking with ‘M People-People’ concert
Jul23

Metro Bank celebrates 10 years of bringing the revolution to uk banking with ‘M People-People’ concert

On Wednesday 29 July, Metro Bank, the UK’s community bank, turns double digits as it celebrates 10 years on Britain’s high streets. The bank opened its first store in Holborn on 29 July 2010 – the first high street bank to open in the UK in more than 100 years. The bank has since grown to serve more than two million customer accounts, with 77 stores and 3,500 colleagues across the country. 10 years of doing more for communities Metro...

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New Lenders Accredited to British Business Bank Coronavirus Business Loan Schemes
Jun10

New Lenders Accredited to British Business Bank Coronavirus Business Loan Schemes

Today the British Business Bank has announced that it has approved a new lender for accreditation to the Bounce Back Loan Scheme (BBLS), five new lenders for accreditation under the Coronavirus Business Interruption Loan Scheme (CBILS) and four new lenders under the Coronavirus Large Business Interruption Loan Scheme (CLBILS). Paragon Bank will join the other 19 BBLS lenders who have been accredited since the scheme opened last month....

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METRO BANK OPENS WALES’ FIRST DRIVE-THRU BANK
Jun08

METRO BANK OPENS WALES’ FIRST DRIVE-THRU BANK

Metro Bank, the UK’s community bank, today opens its 76th store in Cardiff on Newport Road, bringing Wales its first drive-thru banking experience. Metro Bank offers customers the choice to bank however, whenever and wherever they choose – whether that’s face-to-face banking in store, on the phone, online or via its mobile app. According to analysis from Which?, Wales has seen more than 230 bank closures since 2015 but Metro Bank is...

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METRO BANK PLC appoints new chief transformation officer
Jun01

METRO BANK PLC appoints new chief transformation officer

Metro Bank has today (01.06.20) announced that Martin Boyle has been appointed Chief Transformation Officer. He will report to the CEO, Dan Frumkin and will be a member of the Bank’s Executive Committee (ExCo). Martin, an experienced change and operations leader with extensive retail banking expertise, joins from Nationwide Building Society, where he was Chief Transformation Officer and sat on the society’s ExCo. He will be...

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Business Bank accredits Metro Bank to the Bounce Back Loan Scheme
May29

Business Bank accredits Metro Bank to the Bounce Back Loan Scheme

Today the British Business Bank has announced that it has approved a new lender for accreditation to the Bounce Back Loan Scheme for small business across the UK. The scheme is intended to target small and micro businesses in all sectors[1], with loans from £2k up to 25% of the business’ turnover with a maximum loan of £50k. Metro Bank will join the other 17 lenders accredited to the Bounce Back Loan Scheme (BBLS) in providing...

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Roger Farah to step down as non-executive director
Mar16

Roger Farah to step down as non-executive director

Metro Bank (“the Bank”) today announces that, after six years on the Board, Roger Farah has decided to step down as a Non-Executive Director with immediate effect. The Metro Bank Board wishes to thank Roger for his contribution to the Bank. As a result of his departure, Catherine Brown will become Chair of the Remuneration Committee and Monique Melis will become Chair of the Nomination Committee, subject to regulatory...

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Metro Bank to open in Liverpool

Metro Bank, known for its exceptional customer service, is soon to open its 75th store in the heart of Liverpool city centre on Paradise Street. To mark the occasion, Metro Bank is inviting businesses, residents and four-legged friends to a two-day grand opening party. Metro Bank offers customers and businesses the choice to bank however, whenever and wherever they choose. Whether that’s face-to-face banking in store, on the phone,...

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Banking Competition Remedies Ltd (BCR) updates on Metro Bank and Pool A Capability and Innovation Fund (CIF)
Feb26

Banking Competition Remedies Ltd (BCR) updates on Metro Bank and Pool A Capability and Innovation Fund (CIF)

Metro Bank has recently undertaken a strategic review of its business. As part of that process, and in line with its future plans, Metro Bank submitted a revised Business Case to BCR. This retained important features of the original Business Case while scaling back some aspects. Consequently, Metro proposed returning to BCR £50m of the original grant of £120m. This has since been approved by the BCR board. Metro has already...

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Metro Bank appoints Dan Frumkin as Chief Executive Officer
Feb19

Metro Bank appoints Dan Frumkin as Chief Executive Officer

Metro Bank today announces that the Board has appointed Dan Frumkin as Chief Executive Officer (CEO) with immediate effect, subject to regulatory approval. Dan Frumkin has been serving as Metro Bank’s Interim CEO since 1 January 2020 having joined the Company in September 2019 as Chief Transformation Officer.  Dan, 55, most recently spent eight years at The Bank of N.T. Butterfield & Son Limited, a full-service community bank...

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Third Square Mile Metro Bank Store To Open In Moorgate
Jan09

Third Square Mile Metro Bank Store To Open In Moorgate

Metro Bank, the revolution in British banking, is bringing its award-winning customer service to the bustling streets of Moorgate, London, on Thursday 17 January. It will be the bank’s 66th store and its third in the Square Mile. Located in the heart of the City of London at 120 London Wall, the day-long celebrations are set to spruce up the morning rush hour, with festivities kicking off at 8am. Open to residents, commuters,...

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Capreon bags £17.3M Metro Bank Fundinng
Oct24

Capreon bags £17.3M Metro Bank Fundinng

Metro Bank has provided Capreon, the asset manager of the Alhambra Shopping Centre in Barnsley, with £17.3 million of funding. The capital will assist with operations and management of the asset and sees Capreon further solidify its relationship with Metro Bank. Rob Mackenzie-Carmichael, Director at Capreon said: “Working with Metro Bank on this transaction has been a pleasure from day one to completion.  Their professional and...

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Metro Bank Provides YMCA London South West with £30M Funding
Sep18

Metro Bank Provides YMCA London South West with £30M Funding

Metro Bank has today announced that it has provided the youth and community charity, YMCA London South West, with £30 million of funding. The capital will support the planned development and regeneration of social housing accommodation for those most in need across the communities the organisation supports. Richard James, Chief Executive at YMCA London South West said: “Following the merger of YMCA London South West and YMCA East...

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Metro Bank Supports Charterhouse with £18M Funding
Sep12

Metro Bank Supports Charterhouse with £18M Funding

Metro Bank has today announced that it has provided Charterhouse Property Holdings Limited with £18 million in funding that has been used to refinance an established portfolio of student and key worker accommodation on the South Coast. Established over 20 years ago, the newly named Charterhouse Group has focussed on acquiring and extensively renovating a number of properties and currently lets over 250 units of student and keyworker...

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Metro Bank Raises a Glass to Aprirose
Aug17

Metro Bank Raises a Glass to Aprirose

Metro Bank has provided real estate investment company Aprirose with £22 million in funding to facilitate the acquisition of a 73-strong portfolio of pubs from Mitchells and Butlers. The new debt facility provided by Metro Bank has supported Aprirose with the purchase of the portfolio to be operated under a new pub company banner, Milton Pubs and Taverns. Aprirose has appointed pub-operator LT Management Services (LTM) to manage the...

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Metro Bank Provides Capital Care Group with £10M Funding
Aug14

Metro Bank Provides Capital Care Group with £10M Funding

Metro Bank has today announced that it has provided Capital Care Group with over £10.2 million in funding, which has been used to refinance its existing portfolio of five care homes and to facilitate the acquisition of a 47 bed care home in Anville Court in Wolverhampton. Manjeet Rai, Managing Director at Capital Care Group said: “We are pleased to have acquired Anville Court Care Home. This is the second transaction we have completed...

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Metro Bank Celebrates Second Clapham Store
Aug09

Metro Bank Celebrates Second Clapham Store

 Metro Bank is set to open a brand-new store on Clapham High Street later this year. The award-winning bank prides itself on providing customers with an amazing banking experience and is renowned for its superior levels of service and convenience. Following the opening of its Clapham Junction store last October, the bank has witnessed huge demand for its services, and in response will be opening its second store in the area. Unlike...

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Metro Bank Appoints New Chief Information Officer
Aug08

Metro Bank Appoints New Chief Information Officer

Metro Bank has today announced the appointment of Martyn Atkinson as Chief Information Officer (CIO). Martyn, currently Director of Digital and Change at the bank, will take up the new role on 4 September 2017.  He will report to the CEO, Craig Donaldson, and will be a member of the bank’s executive leadership team. Martyn, who joined Metro Bank in January 2016, has extensive financial services expertise and a track record in IT and...

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Liverpool Street Set to Become Metro Bank’s Eight Central London Store
Jul04

Liverpool Street Set to Become Metro Bank’s Eight Central London Store

Metro Bank is coming to the commuter-hub of Liverpool Street and has announced its intention to open a brand-new store there later this year. The bank, which is renowned for providing customers with a superior banking experience, offers personal, business and private banking services, seven days a week, early until late, 362 days a year. Unlike any other bank, Metro Bank provides instant account opening, along with on-the-spot card...

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Metro Bank Engages Employees for Better Customer Service with NICE
Jul03

Metro Bank Engages Employees for Better Customer Service with NICE

NICE WFM will be used to slash scheduling inefficiencies, improve forecasting, and provide schedule management via smartphone – with an expected increase in service levels by 11% NICE today announced that Metro Bank, a rapidly growing United Kingdom-based challenger bank, has selected NICE’s leading Workforce Management (WFM) solution to support its UK operations. In addition to increasing operational efficiency and agent productivity...

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Six Million Brits Miss Out on a Lunchbreak
Jun28

Six Million Brits Miss Out on a Lunchbreak

Metro Bank has found that a staggering six million workers in the UK (one in 10) never take a lunchbreak. Among those who do manage to take a breather, a whopping 57% take half an hour or less and a fifth (17%) take 20 minutes or less. For those who, when lunchtime comes, can’t quite peel themselves away from work, more than a third (35%) blame not having enough time and just over a fifth (22%) describe preferring to eat lunch in the...

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Metro Bank Hailed Most Trusted Financial Provider for Second Year Running
Jun26

Metro Bank Hailed Most Trusted Financial Provider for Second Year Running

Metro Bank won four awards at the prestigious Moneywise Customer Service Awards 2017, including the highly-coveted ‘Most Trusted Financial Provider’ for the second consecutive year. The bank, which prides itself on providing unparalleled levels of customer service and convenience, also walked away with the ‘Best Mobile Banking App’, ‘Best Current Account Provider for Branch Service’ and ‘Most Trusted Savings and Cash ISA Provider’. It...

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Metro Bank Eliminates Product Fees for Existing Residential Mortgage Customers
Jun19

Metro Bank Eliminates Product Fees for Existing Residential Mortgage Customers

Metro Bank, the revolution in British banking, has today revealed that existing residential mortgage customers will benefit from fee-free products when completing either a residential rate switch or further advance on loans up to £2 million. The bank, which previously offered existing residential mortgage customers half price fees when transferring to a new product, has scrapped fees altogether in a move that has come as a result of...

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