ATMIA Releases the Key Findings of its COVID-19 Member Survey
May13

ATMIA Releases the Key Findings of its COVID-19 Member Survey

ATMIA, a global not-for-profit trade association with over 12,000 members in 70 countries, today released the key findings of its COVID-19 Member Survey, entitled “The Coronavirus and its Effects on the ATM Industry”. The respondents represented three main industry groups, namely Independent ATM Deployers (IADs) (39% of respondents), Hardware and Software Vendors (19% of respondents) and Banks, SFIs and Credit Unions (14% of...

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Deployers use different strategies for cash replenishment and servicing of branch and off-site ATMs
Mar05

Deployers use different strategies for cash replenishment and servicing of branch and off-site ATMs

ATM operators are confident in their ability to deal with minor issues such as paper jams, particularly for branch machines, but they call on external expertise for more complex technical intervention. Overall, banks and IADs carry out cash replenishment and first line maintenance in-house for around half of machines, while second line maintenance is generally outsourced. Cash replenishment and first line maintenance typically...

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KAL makes ATMs futureproof with Nexo Standards Protocols
Jan24

KAL makes ATMs futureproof with Nexo Standards Protocols

Introduction KAL is a world-leading ATM software company that specializes in solutions for bank ATMs, self-service kiosks and bank branch networks. Its multivendor Kalignite Software Suite enables ATM hardware, software and services sourced from multiple vendors to work together perfectly so banks regain control of their ATM networks, reducing costs, increasing functionality and improving customer service. KAL software is the...

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ATM shake up – comment from Fujitsu
Jan22

ATM shake up – comment from Fujitsu

“Although we are moving towards a cashless society, and its benefits are undeniable, ATMs still play an important role in the financial life of Brits across the country, and reduced access to these might have unpredictable consequences for a number of industries besides the financial services – such as retail and hospitality. “The problem highlighted by the report by Which? is that there are too many cash machines in places where they...

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Which? warns of potential ATM closures – Xpress Money comments
Jan19

Which? warns of potential ATM closures – Xpress Money comments

Comment from Sudhesh Giriyan, COO of Xpress Money: “While consumers may be inconvenienced by Link’s decision to reduce the number of free ATMs across the UK, many organisations, such as banks, FinTechs, remittance services and technology platforms, have already begun deploying alternative ways to access and spend money, without a reliance on cash. Facebook’s recent move into peer-to-peer payments is a shining example that even...

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Will Indonesia’s ATM market follow the same path as China and India?
Jan17

Will Indonesia’s ATM market follow the same path as China and India?

Will Indonesia’s ATM market follow the same path as China and India? Self-Service Banking Asia returns to Indonesia on 21st and 22nd March 2018. RBR’s flagship ATM conference in the region will address the most pressing issues facing the industry today, including cash recycling, omnichannel integration, branch transformation, ATM security and the latest ATM innovations Southeast Asia has some of the world’s most dynamic ATM markets...

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How the Evolution of Banking Services enables Banks to deliver Customer-centric Visions of the Future
Dec06

How the Evolution of Banking Services enables Banks to deliver Customer-centric Visions of the Future

It’s the year 2027 and you need some cash. You go to the closest ATM but you don’t need to look around for your bank card. All you need is yourself because this machine can look you in the eye. It scans your irises for a match before a 3D, augmented reality-generated “robo-banker” pops up on the screen, giving you access to a wide range of banking services. This gives a taste of what we can expect banking services to look like within...

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Emerging Markets poised for Impressive ATM growth
Nov08

Emerging Markets poised for Impressive ATM growth

Fast-developing smaller markets, many of which are in south Asia and Africa, show potential for an ATM boom, at a time of slowing growth in the world’s more mature markets. Insatiable demand for ATMs in China and India comes to an end According to RBR’s latest report, Global ATM Market and Forecasts to 2022, the number of ATMs worldwide reached a record 3.3 million in 2016. The rate of expansion slowed to 3%, down from 5% in 2015,...

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Enhanced Service Level Bringing a New Dimension to ATM Managed Services
Nov06

Enhanced Service Level Bringing a New Dimension to ATM Managed Services

Retail Bank Consulting Group (Retail-BCG) is bringing a new dimension to the ATM Managed Services market with the Enhanced Service Level Agreement (eSLA). Andrew Martin, Retail-BCG’s CEO stated “the eSLA compliments Retail-BCG’s Extended End2End Services, by providing greater availability of cash from the ATMs at anytime. For every percentage point increase in service level our clients increase their profitability”. Due to...

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Britain is Transforming into a Cashless Society, the Closure of ATMs will Accelerate This
Nov02

Britain is Transforming into a Cashless Society, the Closure of ATMs will Accelerate This

LINK, the ATM trade body, has warned that thousands of free-to-use cash machines could be axed from Britain’s high streets, due to plans to cut the fees they receive, further indicating Britain is well on course to become a cashless society. It was the 50th anniversary of the world’s first Automated Teller Machine (ATM) this year, but we predict this will be the last major milestone ATMs see in the UK. In fact, our latest...

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Retail-BCG launch Extended End to End ATM services
Oct23

Retail-BCG launch Extended End to End ATM services

Retail Bank Consulting Group (Retail-BCG) have launched their unique ‘Extended End to End ATM Services’ to the European banking and retail market. Andrew Martin, Retail-BCG’s CEO stated “end to end services is a coined phrase in the ATM arena, where today any services company will not only have an extensive contract embedding their services but also a long comprehensive list of services not included. This is not the case with...

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Kaspersky Lab Identified the new ATM-hacking Malware-kit Designed for non-professional Criminals
Oct18

Kaspersky Lab Identified the new ATM-hacking Malware-kit Designed for non-professional Criminals

Kaspersky Lab researchers have discovered a malware targeting ATMs, which was being openly sold on the DarkNet market. Cutlet Maker consists of three components and enables ATM jackpotting if the attacker is able to gain physical access to the machine. A toolset potentially allowing criminals to steal millions was on sale for just £3,788 and came equipped with a step-by-step user guide. ATMs continue to be lucrative targets for...

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Retail-BCG Announce ATM Advertising Partnership
Oct09

Retail-BCG Announce ATM Advertising Partnership

Retail Bank Consulting Group have announced their partnership with a specialist in integrated media solutions. This partnership brings ATM advertising to the UK and Irish markets through Retail-BCG’s ATMs. The unique infrastructure that Retail-BCG runs allows adverts to be deployed remotely and to specific ATMs. As the ATM user is already watching the screen, it means up to three adverts are viewed for on average 5 seconds each. The...

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Meet the Companies Keeping your Cash Safe from ATM Attacks
Sep26

Meet the Companies Keeping your Cash Safe from ATM Attacks

With Fintech booming, it’s often said that cash is on its way out. And to some extend it’s true; Sweden, for example, is fast becoming an almost entirely cashless society. According to its central bank, cash transactions make up barely 2% of the value of all payments. Over in the US, only 11% of consumers prefer cash payments. But in reality, on a global scale cash is far from dead, as I found out at the ATM & Payments Security...

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Asia-Pacific now home to more than Half of the World’s ATMs
Sep15

Asia-Pacific now home to more than Half of the World’s ATMs

The number of ATMs installed worldwide grew by 3% to 3.3 million in 2016. As in recent years, the vast majority of new ATMs were installed in Asia-Pacific China still propels ATM expansion At a country level, China added by far the most ATMs in 2016. Local banks have sought to gain new customers and provide a better service for current ones by introducing ATMs to rural and previously underserved urban areas. It should be noted however...

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CashDash & Cardtronics UK Launch Global Currency Exchange and Cardless Cash Withdrawals
Aug17

CashDash & Cardtronics UK Launch Global Currency Exchange and Cardless Cash Withdrawals

CashDash and Cardtronics today announce the integration of cardless cash withdrawal technology and first-of-its-kind foreign exchange functionality at 1,000 Cashzone ATMs in London. Travellers will be able to buy foreign currency at attractive rates, at any time, from anywhere in the world. Once deposited in the Cash2Go e-wallet, funds can then be accessed by selecting a convenient Cashzone ATM in London where they will be able to...

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ATMIA Publishes Industry Blueprint for Next Generation ATMs
Aug09

ATMIA Publishes Industry Blueprint for Next Generation ATMs

ATMIA today published an industry blueprint for next generation ATMs. It was signed off this week by an international Consortium of ATM deployers, vendors, suppliers and service-providers. “In its 50th anniversary year, the ATM is reinventing itself,” explained Mike Lee, CEO of ATMIA, which owns the blueprint. “ATMIA pays tribute to an industry which is both highly productive and determined to stay relevant in the mobile internet age....

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Texas Man Trapped Inside ATM
Jul14

Texas Man Trapped Inside ATM

A police officer driving near the waterfront in Corpus Christi, Tex., Wednesday afternoon was waved down and given an unusual tip: an ATM was dispensing handwritten notes scribbled with an existential appeal — “please help.” It had to be a joke, the responding officers believed. A Bank of America ATM spitting emergency notes with cash and receipts sounded like an absurdly constructed plot of a gotcha live television show. Then the...

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Bank of England Predicts Future of Cash on 50th Anniversary of ATM
Jun28

Bank of England Predicts Future of Cash on 50th Anniversary of ATM

On the 50th anniversary of the ATM, which was first installed in a Barclays banking branch in London, Victoria Cleland, chief cashier of the Bank of England, says cash is here to stay.  Victoria’s statement comes despite huge leaps in the financial services industry recently around digital banking, card payments, contactless payments and e-money. Below is comment from Laurent Dhaeyer, managing director of Secure Trading, the online...

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50th Anniversary of the ATM: Commentary from Fujitsu
Jun27

50th Anniversary of the ATM: Commentary from Fujitsu

Anthony Duffy, Director of Retail Banking, UK and Ireland at Fujitsu: “The 50th anniversary of the ATM is a significant millstone. It is fascinating to see how far the industry has come over these years. More than £120 billion is now withdrawn from machines each year, via more than two billion visits to the UK’s 70,000 ATMs. “At Fujitsu, we have helped drive innovation in the sector for many of our clients –  for example, the company...

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The ATM Turns 50:  Its “Effect On Everyday Life Can’t Be Understated”
Jun27

The ATM Turns 50: Its “Effect On Everyday Life Can’t Be Understated”

Sophie Guibaud, VP of European Expansion at Fidor Bank, said of the 50th anniversary of the ATM: “Undoubtedly the ATM ushered in a new era in banking and its effect on everyday life can’t be understated. Today you can find an ATM in the farthest flung place in the world, with over three million machines dotted across the globe.” “Now with the ATM turning fifty, it’s time we accepted a new reality that cash has reached its final...

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50th Anniversary of the ATM Highlights the Decline of Cash #M2020EU
Jun27

50th Anniversary of the ATM Highlights the Decline of Cash #M2020EU

June 27th marks the 50th anniversary of the world’s first automated cash dispenser – later known as an Automated Teller Machine (ATM). But this could be the last major milestone ATMs see as the UK swiftly moves towards a new cultural phenomenon – the cashless society. In fact, our latest research[1] shows, that if given the option, 26% of us would never choose to pay cash when buying an item in a shop and more than a quarter of us...

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Auriga Urges Banks to Seize the Opportunities as the ATM Turns 50
Jun26

Auriga Urges Banks to Seize the Opportunities as the ATM Turns 50

On the 50th anniversary of the ATM on 27 June, Auriga, a leading supplier of banking technology for 25 years, is urging banks to seize the opportunities presented by the ATM as part of a shifting financial landscape and look at the opportunities the next 50 years bring. “Brits still love their ATMs – they’re a key part of the banking process and are incredibly valuable. 43% of UK respondents to the survey using an ATM on a weekly...

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Pin4 Acquires Controlling Stake in Halcash International
Jun14

Pin4 Acquires Controlling Stake in Halcash International

North American and European Mobile Cardless Cash Access Providers Combine to Deliver Patented Technology Worldwide HalCash North America (HCNA), referred to in the U.S. as its operating brand Pin4™, announced the acquisition of a majority equity ownership stake in HalCash International (HCI). HalCash International is based in Madrid and is the developer and owner of the HalCash system—a patented, mobile-phone- based technology...

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Cardtronics Launches New Self-service Solutions
Jun13

Cardtronics Launches New Self-service Solutions

Believing a deeper partnership between financial institutions and ATM specialists is the way forward as the UK and worldwide banking industry re-shapes its physical networks – Cardtronics is offering up its new OnATM solution suite at the “ATM and Cash Innovation Europe” event. Helping to ensure local access to basic banking services across the UK, Europe and the rest of the world, the OnATM solutions are a suite of secure, on-demand...

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