1 in 3 businesses say customer engagement is their biggest COVID-19 challenge
Jun30

1 in 3 businesses say customer engagement is their biggest COVID-19 challenge

One in three businesses say customer engagement is the biggest challenge they face during COVID-19, with the finance sector among the hardest hit. Since the outbreak of Coronavirus, companies across the globe have had to adapt to new ways of working and the difficulties that come with it. New data from telecommunications provider Esendex reveals customer engagement to be the biggest struggle faced by one in three businesses right now...

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New Study Reveals Attitudes to Cash
Jun23

New Study Reveals Attitudes to Cash

A new study by financial analysts AskTraders.com has revealed consumer attitudes to cash as British businesses brace for the post-Covid “new normal”. Non-essential retailers and hospitality businesses will reopen following the coronavirus lockdown on the 4th July. According to the study: 75% of consumers believe using cash leaves them vulnerable to germs and infection 63% of consumers would not leave a tip if they couldn’t do so using...

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