US financial services giant leverages eGain Virtual Assistant to automate customer engagement across service and sales
Jul23

US financial services giant leverages eGain Virtual Assistant to automate customer engagement across service and sales

eGain, the leading provider of customer engagement solutions, announced that a financial services client is leveraging its top-rated digital engagement solution to deliver next-gen customer (CX) and agent experiences (AX). Unable to stitch together a set of point products to provide omnichannel digital customer service, the client selected eGain based on its connected and rich solution capabilities, domain expertise, and a successful...

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