Exclusive: ‘Is it a bird? Is it a plane? No, it’s super agent! – William Carson, Ascensos in “The Insurtech Magazine”
Apr15

Exclusive: ‘Is it a bird? Is it a plane? No, it’s super agent! – William Carson, Ascensos in “The Insurtech Magazine”

In our world of tech-enabled customer experience, a new hero is emerging, says William Carson, Director of Market Engagement at outsourcing specialist CX BPO Ascensos  Like much of our growing subscription economy, insurance for most needs is reflected in our bank accounts as a range of monthly direct debits of barely noticeable amounts.  Regular email communication provides comfort and reassurance that all that we hold dear is...

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