Exclusive: ‘All aboard (swiftly and securely)’ – Angela  Byrne, RBS in “The Fintech Magazine”
Apr30

Exclusive: ‘All aboard (swiftly and securely)’ – Angela Byrne, RBS in “The Fintech Magazine”

With banks steadfastly moving their operations from branches to digital channels, onboarding is a vital stage in the sales process that is benefitting from the latest technology. Onboarding is typically challenging and time-consuming, involving numerous steps that can impact conversion rates and the cost of acquisition. However, banks must exercise due diligence and vet every new customer to comply with know your customer (KYC),...

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Angela Byrne, Royal Bank of Scotland on regulation and compliance
Apr01

Angela Byrne, Royal Bank of Scotland on regulation and compliance

  Angela Byrne, Royal Bank of Scotland on regulation and compliance    

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Angela Byrne, Royal Bank of Scotland on what onboarding means for SMEs
Mar25

Angela Byrne, Royal Bank of Scotland on what onboarding means for SMEs

Angela Byrne, Royal Bank of Scotland on what onboarding means for SMEs    

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Angela Byrne, Royal Bank of Scotland on the previous state of customer onboarding
Mar18

Angela Byrne, Royal Bank of Scotland on the previous state of customer onboarding

  Angela Byrne, Royal Bank of Scotland on the previous state of customer onboarding  

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Angela Byrne, Royal Bank of Scotland on the results of RBS’s digital transformation
Mar11

Angela Byrne, Royal Bank of Scotland on the results of RBS’s digital transformation

Angela Byrne, Royal Bank of Scotland on the results of RBS’s digital transformation  

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Angela Byrne, Royal Bank of Scotland on scaling the onboarding process
Mar04

Angela Byrne, Royal Bank of Scotland on scaling the onboarding process

  Angela Byrne, Royal Bank of Scotland on scaling the onboarding process

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Angela Byrne, Royal Bank of Scotland on customer onboarding
Feb26

Angela Byrne, Royal Bank of Scotland on customer onboarding

Angela Byrne, Royal Bank of Scotland on customer onboarding

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Fintech Finance Presents: The Fintech Show 3.05 –  Guess Who? Part 2
Feb19

Fintech Finance Presents: The Fintech Show 3.05 – Guess Who? Part 2

Following the previous episode of The Fintech Show we continue to look at new approaches to KYC, or “Know Your Customer”. In a world where everyone expects the same level of personalization and speed from their bank that they get from their smartphone, is it getting harder or easier for banks to manage their KYC? Doug Mackenzie sat down with the Natwest’s Angela Byrne, Chloe Butler spoke with Tim Fouracre from business...

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Fintech Finance Presents: The Fintech Show 3.04 –  Guess Who? Part 1
Feb17

Fintech Finance Presents: The Fintech Show 3.04 – Guess Who? Part 1

In this episode of The Fintech Show we find out about new approaches to KYC, or “Know Your Customer”. In a world where everyone expects the same level of personalisation and speed from their bank that they get from their smartphone, is it getting harder or easier for banks to manage their KYC? We’ve been lucky enough to have Doug Mackenzie sit down with the Natwest’s Angela Byrne, Chloe Butler speaks with Tim Fouracre from...

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