TSB Accelerates Digital-First Strategy by Managing over 80,000 Customer Interactions in Eight Weeks with Adobe
May29

TSB Accelerates Digital-First Strategy by Managing over 80,000 Customer Interactions in Eight Weeks with Adobe

TSB Bank has joined forces with Adobe, as part of its 2022 strategic plan, to support its personal and business banking customers by making its customer servicing forms available online. The roll out of Adobe Sign means TSB has been able to accelerate its vision of enabling more customers to be serviced through the bank’s digital channels, negating the need for physical, in- branch visits, and greatly reducing customer calls to...

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