Admiral Group Drives Improvements in Customer Engagement with Verint Solutions
Aug23

Admiral Group Drives Improvements in Customer Engagement with Verint Solutions

  Verint Systems Inc. today announced that one of the UK’s largest car insurance providers, Admiral Group, has gained new levels of customer insight leveraging Verint Speech Analytics, alongside its Verint Quality Management (QM) and Call Recording solutions. Using the integrated recording and speech engine to capture and analyse inbound and outbound calls, Admiral Group continues to gain a deeper understanding of the customer...

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