A dynamic, results-oriented six-sigma master black belt senior executive with over 27 years of successful management experience in information systems, sales, software engineering and IT management; highly effective leader with proven abilities to meet or exceed operational, growth and profit objectives.
Comprehensive entrepreneurial background in all aspects of technology consulting professional services, product and service market introduction, process engineering, M&A and client relations for U.S. and worldwide applications.
Previous responsibilities included operation planning and management, product and service development, execution of marketing promotions, pricing analysis and implementation, contract negotiations, cost analysis, performance tracking and executive presentations.
Successfully developed and implemented business plans as well as products and services to increase market position, profit margins and cost-reductive measures.
Extensive experience with strategic planning, business operations, business process engineering, customer relationship management including multi-channel sales and customer support.
Highly knowledgeable of corporate training in management, mentoring, human resources and quality control.