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Joshua Karoly

Joshua Karoly
Director of Payments
Netflix

Joshua Karoly

The challenge of providing a matchless payment experience has driven me ever since I stumbled from customer service into payments fifteen years ago. I found a passion in preventing the payment from interfering with the customer’s desire to use a good or service. My expertise is in ecommerce and recurring payments, including innovating to acquire and retain customers, negotiating global contracts, managing partners, optimizing user flows, influencing the payment ecosystem, and streamlining payment operations.