FF Virtual Arena: Customer Experience & Friction

In today’s Virtual Arena join Revolut, Mobiquity and Ziglu as we have the ultimate discussion on the state of mobile-app customer experience in banking. In an increasingly mobile friendly environment, we look at how customers are reviewing their banks and highlighting the newest forms of friction that maybe even the neobanks hadn’t thought of. Join guests Muhammed Salim, Matthew Williamson, Mark Hipperson alongside host Douglas Mackenzie.


Author: Eleanor Hazelton