Standardisation: Unlocking the full value of digitisation and contract analysis
Jun04

Standardisation: Unlocking the full value of digitisation and contract analysis

Agreements undergird much of the civilized world and the derivatives industry is no different. While necessary, contracts can take significant effort to manage. They are lengthy, time-consuming and can cause disagreements in interpretation between parties. However, technology, particularly when paired with collaboration between parties, can help alleviate many of the challenges that contracts bring. This approach saves time and money,...

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Two sides of the same coin: Financial and digital inclusion
Jun03

Two sides of the same coin: Financial and digital inclusion

By Nabeel Irshad, Vice President, Government & Public Sector, UK & Ireland, at Mastercard The issue of how to tackle financial inclusion has long been a part of the conversation in banking and financial services circles. Regulations have led to the UK’s biggest banks having to provide ‘basic bank accounts’ to cater for those who do not qualify for regular current account products. Many fintech and prepaid players have spotted...

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COVID-19 vs Insurtechs: Threat or Opportunity?
Jun03

COVID-19 vs Insurtechs: Threat or Opportunity?

Like many other businesses across industries, insurance companies have been heavily impacted by the current COVID-19 crisis. Interestingly, insurtechs and mobile solutions are exactly what can help insurers cope with the most recent challenges. Here’s why the current COVID-19 crisis might actually be an opportunity rather than a threat to insurtech products. Insurance companies in the midst of COVID-19 There’s no doubt that insurance...

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How Fintech Can Help Small Businesses Prepare for a Post-COVID-19 Crisis
Jun03

How Fintech Can Help Small Businesses Prepare for a Post-COVID-19 Crisis

During the first three months of 2020, Britain’s economy fell by more than 2%, according to a recently released government report. While to some people, this number may seem marginal, what you need to keep in mind is that the economy has seen the biggest drop in more than a decade. The last time it contracted this much was at the end of 2008 when the global economy went through a major crisis. Even though the situation isn’t hopeless,...

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Fintech PR in the age of Covid-19
May28

Fintech PR in the age of Covid-19

While Covid’s impact on funding, digital transformation, ESG and regulatory issues in the fintech space have been hotly debated – Chris Skinner’s blog post “Here’s what the new normal looks like” is a great example of this – little has been written about how communications have to change, and specifically, the media landscape.  The fact that blogs like Chris’ are seeing higher web traffic as no doubt 11:FS and the Financial...

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Exclusive: ‘The Endgame no. It’s just the beginning…’ – Alie Paterson book review in “The Paytech Magazine”
May23

Exclusive: ‘The Endgame no. It’s just the beginning…’ – Alie Paterson book review in “The Paytech Magazine”

When the payments industry assembled for the launch of the most recent instalment in a crowdsourced publishing series – The Paytech Book – Ali Paterson (right) was there to witness it. So, full disclosure: I am one of the co-authors of The Paytech Book. I am also a massive fan of the Marvel Cinematic Universe, especially the scene in Avengers: Endgame (spoiler alert) where everyone, and I mean everyone, comes back through the portals...

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Exclusive: ‘Going fintech fishing in the Baltics’ – Mantas Katinas, Invest Lithuania & Marius Jurgilas, Bank of Lithuania in “The Paytech Magazine”
May22

Exclusive: ‘Going fintech fishing in the Baltics’ – Mantas Katinas, Invest Lithuania & Marius Jurgilas, Bank of Lithuania in “The Paytech Magazine”

Doug Mackenzie travelled to Lithuania to see how the country has brought together public and private organisations to create a fintech hub. Here, he talks to Mantas Katinas, General Manager of Invest Lithuania, about attracting foreign capital and raw talent. The USA, UK, Singapore… and Lithuania. This is the fintech order of magnitude, according to the first annual Global Fintech Index, published in February this year.  That a...

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Exclusive: ‘The value exchange’ – Lisa Frazier, Wells Fargo in “The Paytech Magazine”
May21

Exclusive: ‘The value exchange’ – Lisa Frazier, Wells Fargo in “The Paytech Magazine”

Wells Fargo’s Head of Innovation, Lisa Frazier, believes one of the most compelling use cases for artificial intelligence will depend on customers making judgements that change the role of banking . Digital technologies such as artificial intelligence (AI), data analytics and the Internet of Things are making banking increasingly intuitive, if not invisible. Even the most basic of accounts can help customers manage their money, avoid...

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Balancing Innovation and Regulation: FinTech Trends and Challenges
May20

Balancing Innovation and Regulation: FinTech Trends and Challenges

The financial services industry has been ruled by traditional banks for decades, but with the financial crash in 2008, regulation and microinspection paved the way for younger and more innovative competitors, leading to a new era of challenger banks. Driven by digital processes and new technology, and fuelled by the introduction of PSD2 regulation, challenger banks were able to take hold of the market, offering consumers alternative...

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Exclusive: ‘A silver lining?’ – Ciaran Chu, ACI Worldwide in “The Paytech Show”
May20

Exclusive: ‘A silver lining?’ – Ciaran Chu, ACI Worldwide in “The Paytech Show”

The COVID-19 pandemic has been grim and the impact on our lives – including our financial lives – profound. But when the storm has passed, banks could reflect on this moment to crystalise strategies that create more resilient systems, says Ciaran Chu, Head of Public Cloud for ACI Worldwide There’s no denying it, coronavirus has dramatically changed the way we shop – maybe forever. As entire populations isolate, people and...

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Exclusive: ‘It’s a fair swap’ – Jamie Broadbent, RBS International in “They Paytech Magazine”
May19

Exclusive: ‘It’s a fair swap’ – Jamie Broadbent, RBS International in “They Paytech Magazine”

To fully embrace open banking means to share both customers and data. For Jamie Broadbent, Head of Digital and Innovation at RBS International, that’s no bad thing. Jamie Broadbent has a vision to set the ‘prisoners’ of banking (aka bank customers) free. Given that he is employed as head of digital and innovation at RBS International, part of UK high street giant RBS Group, that may seem odd. But he argues that RBS, like every other...

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Living with Covid-19 means it is time for a more inclusive way to transact
May19

Living with Covid-19 means it is time for a more inclusive way to transact

All sorts of things have changed as a result of the pandemic. There is a huge push towards digital environments as we navigate social distancing measures and public health concerns. Ultimately, this is the direction the financial services industry was headed, but it is concerning that the pace of change may leave many members of society feeling daunted or disconnected. For example, online transactions bring the benefit of reducing...

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Towards a world without boundaries: Why ecosystems are more important than ever
May18

Towards a world without boundaries: Why ecosystems are more important than ever

Agile business models have been a buzzword for over a decade now – but only in the last 8 or so weeks have we seen how important this is in practice. Most sturdy businesses have employed agility only partially successfully – in the way they operate their business – not at a strategic how or what level. That how and what  is of the essence in times like these. Procedures for interactions between producers, clients, supply chains and...

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Exclusive: ‘Going to Xtremes’ – Fabrice Denèle, Xpollens in “The Paytech Magazine”
May18

Exclusive: ‘Going to Xtremes’ – Fabrice Denèle, Xpollens in “The Paytech Magazine”

With a promise to deliver an ‘out of the box’ offer in 100 days, Natixis Payments’ startup Xpollens is the latest addition to a family of service providers that share the same impatient fintech DNA, says Fabrice Denèle, Senior VP of Strategy and Partnerships. Open banking promised greater integration of services and providers are drawing closer by the day. So much so that, with all the spinouts, fusions, acquisitions and strategic...

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Exclusive: ‘Do you want a receipt?’ – David Alexandre Salvail, Zeipt in “The Paytech Magazine”
May17

Exclusive: ‘Do you want a receipt?’ – David Alexandre Salvail, Zeipt in “The Paytech Magazine”

Pockets stuffed with receipts, but you can never find the one you want? Young entrepreneur David Alexandre Salvail co-founded Zeipt to offer businesses and consumers a tool that could make physical paper receipts a relic of the past. The good news is that their digital equivalents save time, money and the planet. When David Alexandre Salvail’s young fintech team went out to ask shoppers what they thought about paper receipts, the...

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Exclusive: ‘Keeping an open mind’ – Georg Olav Ramstad & Paul Walvik-Joynt, Nets in “The Paytech Magazine”
May16

Exclusive: ‘Keeping an open mind’ – Georg Olav Ramstad & Paul Walvik-Joynt, Nets in “The Paytech Magazine”

In the same way that Ikea revolutionised interiors, the Nordics’ financial services see open banking as a ‘flatpack moment’ for their industry. Georg Olav Ramstad, Nets’ Head of Sales and Business Development for Open Banking, and Paul Walvik-Joynt, Senior Vice President of Payments International, discuss what it is about the Nordics that makes them so good at knocking digital pegs into the right holes. It’s been with us for more than...

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Exclusive: ‘How to build a bank, Norwegian style’ – Kjetil Sørtun, Sparebanken Vest in “The Paytech Magazine”
May15

Exclusive: ‘How to build a bank, Norwegian style’ – Kjetil Sørtun, Sparebanken Vest in “The Paytech Magazine”

Kjetil Sørtun, Head of Banking Services at Sparebanken Vest, describes its journey from legacy institution to mobile trailblazer and banking as a service provider. Norway’s third largest savings bank has moved out of its comfort zone – and its geography – in the last couple of years. Launching first Buffer, an invoice financing solution for small businesses in 2018, and then mobile-only Bulder Bank for retail customers last year,...

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Exclusive: ‘Ratchet it up!’ – Stephen Walsh. Sensedia in “The Paytech Magazine”
May14

Exclusive: ‘Ratchet it up!’ – Stephen Walsh. Sensedia in “The Paytech Magazine”

The open banking toolbox is being left on the shelf, says Stephen Walsh, Sensedia’s Director of Sales for EMEA. Beyond compliance, many banks still haven’t grasped its full potential. By failing to plan, you’re planning to fail – so said American founding father Benjamin Franklin. And, surely, when a bank commits to a new IT development there must be a good strategy behind it? Well, apparently not always when it comes to...

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Exclusive: ‘Staying one step ahead’ – Benoît Legrand, ING in “The Paytech Show”
May13

Exclusive: ‘Staying one step ahead’ – Benoît Legrand, ING in “The Paytech Show”

Benoît Legrand, CIO of ING and CEO of ING Ventures, discusses the Dutch bank’s strategy to keep it – and its customers – out in front. We’re used to the concept of a bank for millennials, but ING is the original millennial bank. Born during the internet boom of the 1990s it’s grown up during two decades of change and uncertainty, driven to stay one step ahead – too far ahead sometimes perhaps. Who remembers the payment wallet Yucom...

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Exclusive: ‘Dutch courage’ – Bart Leurs, Rabobank in “The Paytech Magazine”
May12

Exclusive: ‘Dutch courage’ – Bart Leurs, Rabobank in “The Paytech Magazine”

Rabobank was established in response to an agricultural revolution in the Netherlands. Now it’s focussed on meeting a financial one, says its Chief Digital Transformation Officer, Bart Leurs. ‘Fortune favours the brave‘ must be a mantra close to the heart of Bart Leurs. The man responsible for digital transformation at Dutch banking giant Rabobank knows only too well that courageous calls have to be made to stay ahead of an ever-more...

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The role of third-party assurance in the financial services sector
May11

The role of third-party assurance in the financial services sector

The bar of entry to becoming an operator in the financial services industry is understandably high as it is necessarily heavily regulated.  The UK financial sector has evolved rapidly over the last five years with the growth of fintech businesses looking to drive innovation into the banking industry.  As well as developing technology, new entrants must pay great attention to meeting the requirements of the regulators as well as...

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Exclusive: ‘Retail’s in the detail’ – Hamza Khan, Suburbia in “The Paytech Magazine”
May11

Exclusive: ‘Retail’s in the detail’ – Hamza Khan, Suburbia in “The Paytech Magazine”

Suburbia is bucking the personal data trend and focussing on the product. Founder and CEO Hamza Khan explains the ‘alternative’ approach that’s driving retail revenue. If you try to avoid data analysts at a party, next time make an effort to seek them out. You might be surprised by what you learn – you might just meet Hamza Khan. Khan is the founder and chief executive of Dutch startup Suburbia, which is not a ‘data company that has...

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Exclusive: ‘ A card, captain, but not as we know it’ – Andy Ramsden, G+D in “The Paytech Magazine”
May10

Exclusive: ‘ A card, captain, but not as we know it’ – Andy Ramsden, G+D in “The Paytech Magazine”

G+D’s Andy Ramsden explains how the veteran security solutions provider strives to match the imagination of today’s financial services consumer. Challenger bank Monzo took 11 months to gain its first one million customers. Eight months later it had acquired its second million, and just four months after that – in September last year – its third. How? Well, lots of things go into the mix, but a trendy hot coral pink card that made...

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Exclusive: ‘An invisible force’ – Anders la Cour, Banking Circle in “The Paytech Magazine”
May09

Exclusive: ‘An invisible force’ – Anders la Cour, Banking Circle in “The Paytech Magazine”

Banking Circle Co-Founder and CEO Anders la Cour explains how the ‘silent infrastructure behind the curtain’ enables banks to offer global, streamlined and faster services to their SME clients. In September 2019, PayExpo recognised the individuals who had made the most significant contributions to the payments industry over the preceding 12 months. For the second year running, Banking Circle’s Anders la Cour took his place on the...

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Exclusive: ‘Meet the enabler’ – Jorge Madrigal, Belvo in “The Paytech Magazine”
May08

Exclusive: ‘Meet the enabler’ – Jorge Madrigal, Belvo in “The Paytech Magazine”

Belvo is one of a new and essential breed of tech player helping to enact an ambitious piece of payment transformation as Mexico transitions from a cash-based economy. Head of Business Development, Jorge Madrigal, talks us through it. At well under 40 per cent, Mexico’s dismal financial inclusion rate is a massive hurdle for the growth, digitisation and democratisation of its financial industry.  Add to that its largely cash-based...

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Exclusive: ‘Rewriting the loan book’ – Stefan Moller, Klar in “The Paytech Magazine”
May07

Exclusive: ‘Rewriting the loan book’ – Stefan Moller, Klar in “The Paytech Magazine”

Challenger Klar is using alternative data to help people access affordable credit in a country where most are forced to rely on non-licensed lenders. Co-founder and CEO Stefan Moller says it – and other fintechs like it – are changing behaviours and lives. Mexico is famously reliant on its cash – more than 80 per cent of transactions are settled that way. And the majority of loans similarly leave no trace in a society where only a...

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Exclusive: ‘Pay-taco! Mexico’s paytech feast’ – Tory Jackson, Galileo in “The Paytech Magazine”
May06

Exclusive: ‘Pay-taco! Mexico’s paytech feast’ – Tory Jackson, Galileo in “The Paytech Magazine”

Galileo’s Tory Jackson explains why Mexico, where cash remains king, is becoming fertile territory for homegrown fintech innovators When the localised lockdown ends, the streets of downtown Mexico City will erupt once more into a riot of Mariachi music, spice-laden aromas and boisterous bartering. On a normal day in a normal time, locals weave between Sombrero-sized pans overflowing with Mexico’s world-famous cuisine, sizzling and...

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Exclusive: ‘Staying ahead of the Curve’ – Shachar Bialick, Curve in “The Paytech Magazine”
May05

Exclusive: ‘Staying ahead of the Curve’ – Shachar Bialick, Curve in “The Paytech Magazine”

UK fintech Curve is defending its first-mover status by adding products and entering new markets as the ‘personal chief financial officer’ for millions of customers. Founder and CEO Shachar Bialick explains how the platform is transitioning It was the three years he served in the Israeli special forces that gave serial entrepreneur Shachar Bialick the determination needed to succeed in the business world. It’s been quite a career...

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Exclusive: ‘Making good’ – Norris Koppel, Monese in “The Paytech Magazine”
May04

Exclusive: ‘Making good’ – Norris Koppel, Monese in “The Paytech Magazine”

Monese’s fintech-for-good business model embraces customers that other banks consider ‘high risk’… and it’s thriving. Founder Norris Koppel – himself once one of the ‘excluded’ – explains how it works. Where millions of would-be customers faced rejection when trying to open basic bank accounts or securing credit in the UK,Norris Koppel, CEO and founder of Monese, saw potential.  The self-styled  ‘Uber of banking’, mobile-only...

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Exclusive: ‘Changing the game’ – Sarah Kocianski, 11:FS in “The Paytech Magazine”
May01

Exclusive: ‘Changing the game’ – Sarah Kocianski, 11:FS in “The Paytech Magazine”

11:FS Head of Research, Sarah Kocianski, looks at the likely impact of Visa’s acquisition of Plaid on the fintech itself, the payments network, and the wider industry. The middle of January saw a huge announcement that took many by surprise – Visa revealed it was acquiring Plaid, the San Francisco-based application programming interface (API) developer, for $5.3billion. At least, on one level, it was a surprise: it came with no...

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Exclusive: ‘ Getting the right ideas’ – fscom in “The Paytech Magazine”
May01

Exclusive: ‘ Getting the right ideas’ – fscom in “The Paytech Magazine”

Operational resilience has never been more important, and regulators are keen to prevent past mistakes being repeated. fscom’s Jamie Cooke, Alison Donnelly,  Tony Brown and Simon Whittaker offer timely advice.           COVID-19 is wreaking havoc on the world’s financial services, but they are also beset by another pandemic of problems for which there is also no panacea. As with the desperate search for a...

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Exclusive: ‘Eastern Promise’ – Chris Kiew-Smith, Financial Services Regulatory Authority in “The Paytech Magazine”
May01

Exclusive: ‘Eastern Promise’ – Chris Kiew-Smith, Financial Services Regulatory Authority in “The Paytech Magazine”

Low-cost global payments unicorn TransferWise is one of a number of fintech success stories to exploit the exciting opportunities emanating from the United Arab Emirates (UAE), which has set its sights on becoming the next financial services supercentre. The British-made paytech opened a new office in UAE capital city Abu Dhabi last October, attracted by the territory’s exceptional global payments demand, fuelled by a populace made up...

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Exclusive: ‘Fighting on the frontline of fraud’ – Rutherford Wilson, Trulioo in “The Paytech Magazine”
May01

Exclusive: ‘Fighting on the frontline of fraud’ – Rutherford Wilson, Trulioo in “The Paytech Magazine”

Trulioo’s new Director of Growth, Rutherford Wilson, on how the global regtech platform is supporting the identity verification process for regulated and non-regulated industries alike. Everyone should care about know your customer (KYC). Banks and other financial institutions have been wrestling with the problems of truly ‘knowing your customer’ for years – but what about the plethora of non-financial institutions and marketplaces...

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Exclusive: ‘Adapting to thrive’ – Lu Zurawski, ACI Worldwide in “The Paytech Magazine”
May01

Exclusive: ‘Adapting to thrive’ – Lu Zurawski, ACI Worldwide in “The Paytech Magazine”

With cashless and contactless becoming more important in the context of COVID-19, ACI Worldwide’s Lu Zurawski examines the evolving future of payments. When something of the magnitude of the COVID-19 outbreak sweeps the world, systems are forced to change, to adapt. Global crises, whether economic, military or biological, serve to expose society’s structural weak spots, which experts swiftly rally around to engineer future-proof...

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Exclusive: ‘Payments without frontiers’ – Mitch Trehan, Banking Circle in “The Paytech Magazine”
May01

Exclusive: ‘Payments without frontiers’ – Mitch Trehan, Banking Circle in “The Paytech Magazine”

With feet firmly on both sides of the English Channel, payments infrastructure provider Banking Circle is taking a leading role in promoting and defending the interests of the payments industry across the EU. Its UK Head of Compliance and Money Laundering Reporting Officer, Mitch Trehan, explores the regulatory options. With Brexit negotiations rocked off course in 2020 and the option still on the table to extend the transition period...

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Exclusive: ‘The Greenhouse effect’ – Lisa Frazier, Wells Fargo in “The Fintech Magazine”
Apr30

Exclusive: ‘The Greenhouse effect’ – Lisa Frazier, Wells Fargo in “The Fintech Magazine”

Wells Fargo was known for taming financial services in the Wild West. Now, it’s driving a coach (this time without the horses) through retail banking, using AI to help customers manage money better, says Head of Innovation Lisa Frazier. Artificial intelligence (AI) will revolutionise banking by helping people to improve their financial health. Not only will AI democratise financial services by providing them at a lower cost than...

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Exclusive: ‘Rising to the challenge of global B2B payments’ – Alan Koenigsberg, Visa Business Solutions in “The Fintech Magazine”
Apr30

Exclusive: ‘Rising to the challenge of global B2B payments’ – Alan Koenigsberg, Visa Business Solutions in “The Fintech Magazine”

Alan Koenigsberg, Global Head of New Payment Flows at Visa Business Solutions, on how businesses can find a way forward. International businesses today increasingly expect global access to finance in real time.  They also expect finance to be available to them in a way that works in any country and currency, without the process being stymied by the historical constraints of national boundaries. And they expect financial institutions...

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Exclusive: ‘Solving the cross-border payments puzzle’ – Accuity and Apply Financial in “The Paytech Magazine”
Apr30

Exclusive: ‘Solving the cross-border payments puzzle’ – Accuity and Apply Financial in “The Paytech Magazine”

As the payments industry learned of financial data giant Accuity’s acquisition of payment validation specialist Apply Financial, we sat down with the architects of the deal – fellow entrepreneurs David White and Mark Bradbury – to explore how it came about and the benefits that will follow for their combined global customer base. In March 2020, it was  announced that financial data giant Accuity had acquired Apply Financial, a...

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Exclusive: ‘The great enabler’ – Gareth Gaston, U.S. Bank in “The Fintech Magazine”
Apr30

Exclusive: ‘The great enabler’ – Gareth Gaston, U.S. Bank in “The Fintech Magazine”

Data drives the digital cogs that allow U.S. Bank to pursue an open banking model, but it knows better ID&V solutions are needed if everyone is to benefit fully. Executive VP of Omnichannel, Gareth Gaston, outlines the bank’s approach. As the US grapples with the complex issue of how better to protect its citizens’ digital identities to thwart spiralling cybercrime, the bank that bears the nation’s name is forging into a new,...

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Exclusive: ‘The safety catch’ – Kevin Emery, UL in “The Fintech Magazine”
Apr30

Exclusive: ‘The safety catch’ – Kevin Emery, UL in “The Fintech Magazine”

UL has spent more than a century helping companies embrace innovation while keeping consumers safe and happy. And that’s a very useful skillset in financial services right now, says Kevin Emery, Director of Cybersecurity Enablement. On the face of it, ensuring vacuum cleaners don’t spontaneously combust and battery-operated toys don’t go rogue, has little to do with strong customer authentication or EMV (Europay, Mastercard and...

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Exclusive: ‘Keeping an open mind’ – Pol Navarro, Banco Sabadell in “The Fintech Magazine”
Apr30

Exclusive: ‘Keeping an open mind’ – Pol Navarro, Banco Sabadell in “The Fintech Magazine”

TSB’s transformation hasn’t always been as smooth as it might have liked, but Pol Navarro, Digital CIO at parent group Banco Sabadell, says it’s now poised to reap the benefits of an open banking world. When TSB ran a snap online Twitter poll back in 2018, asking followers if banks opening their data to customers and authorised organisations was a good idea, the response wasn’t encouraging. Although admittedly a small sample, 38 per...

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FinTech and Coronavirus: the rise of strategic partnerships with traditional banks
Apr30

FinTech and Coronavirus: the rise of strategic partnerships with traditional banks

Just a few months after it first made headlines, Coronavirus has sent shockwaves across the globe. Its effects have been felt in a great number of industries, with the financial services sector no exception. Whilst the pandemic has created challenges for the industry to overcome, it may also be the catalyst that encourages the rise in strategic partnerships between traditional banks and FinTechs.  Coronavirus has caused a financial...

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Exclusive: An issue of trust’ – Zac Cohen , Trulioo in “The Fintech Magazine”
Apr30

Exclusive: An issue of trust’ – Zac Cohen , Trulioo in “The Fintech Magazine”

A proposed guideline framework for assessing digital ID systems could bring order to chaos and set the global standard for integrity, says Trulioo COO Zac Cohen. Exposed databases containing our most personal information – information that dark web dealers, security hackers and, by extension, money launderers, traffickers and terrorists – have been described as ‘the ugly elephant in the room that every security professional knows...

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Exclusive: ‘Doing the thinking for you’ – Roland Brandli, SmartStream in “The Fintech Magazine”
Apr30

Exclusive: ‘Doing the thinking for you’ – Roland Brandli, SmartStream in “The Fintech Magazine”

In the post tap-and-pay world, businesses don’t have the luxury of time to identify and correct problems in the lifecycle of a transaction. But with SmartStream’s new portfolio of AI services, they won’t need it, says Strategic Product Manager Roland Brandli. With its specialisation in financial transaction lifecycle management, SmartStream’s dedicated innovations team, which is made up of highly skilled researchers, mathematicians,...

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Exclusive: ‘All aboard (swiftly and securely)’ – Angela  Byrne, RBS in “The Fintech Magazine”
Apr30

Exclusive: ‘All aboard (swiftly and securely)’ – Angela Byrne, RBS in “The Fintech Magazine”

With banks steadfastly moving their operations from branches to digital channels, onboarding is a vital stage in the sales process that is benefitting from the latest technology. Onboarding is typically challenging and time-consuming, involving numerous steps that can impact conversion rates and the cost of acquisition. However, banks must exercise due diligence and vet every new customer to comply with know your customer (KYC),...

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Exclusive: ‘Vietnam in banking’s fast lane’ – Gillian Shaw, RBR in “The Fintech Magazine”
Apr29

Exclusive: ‘Vietnam in banking’s fast lane’ – Gillian Shaw, RBR in “The Fintech Magazine”

With demand for banking services in Southeast Asia increasing rapidly as populations and economies grow, RBR’s flagship conference Self-Service Banking Asia 2020 will explore how innovation in banking can transform growth challenges into new opportunities. We caught up with Gillian Shaw, the conference producer, to find out more about the region’s hot topics and what we can expect from the event. The Fintech Magazine: Why will this...

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Exclusive: ‘Postmodern banking’ – Martin Kearsley, Post Office in “The Fintech Magazine”
Apr29

Exclusive: ‘Postmodern banking’ – Martin Kearsley, Post Office in “The Fintech Magazine”

The UK Post Office has de facto become the country’s biggest high street bank, acting as proxy for those that can’t maintain a presence there. As it enters a new era in 2020, the retailer’s Banking Director, Martin Kearsley, believes it’s more relevant than ever. When the Post Office was founded in 1660, as the General Post Office, Charles II was reacquainting himself with the throne, Samuel Pepys was busy scribbling about plagues and...

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Why Decentralisation matters
Apr29

Why Decentralisation matters

The rise of Bitcoin and Distributed Ledger Technology has in the last decade spawned a lexicon of buzzwords and jargon that remains incomprehensible to the average person on the street. One of the most widely used and misunderstood phrases is Decentralisation when used in combination with permissionless public networks like Bitcoin, Ethereum or Radix. Why do people care so much about decentralisation? One key reason why...

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Exclusive: ‘Is this the end or just the beginning?’ – Laurent Nizri, Paris FinTech Forum in “The Fintech Magazine”
Apr29

Exclusive: ‘Is this the end or just the beginning?’ – Laurent Nizri, Paris FinTech Forum in “The Fintech Magazine”

As Founder & CEO of Paris FinTech Forum, Laurent Nizri has seen a remarkable metamorphosis of the industry over the past five years. Here, he reflects on where it’s come from… and where it’s going. 28 January 2016 was the first edition of Paris FinTech Forum. We were one of the first truly global events to launch in the industry. From the outset, even though we were a much smaller event than we are today, we were able to...

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Exclusive: ‘A question of choice’ – Santosh Tripathy, SmartStream in “The Paytech Magazine”
Apr29

Exclusive: ‘A question of choice’ – Santosh Tripathy, SmartStream in “The Paytech Magazine”

As the pandemic sends normality into freefall, many question the ability of cash to withstand such an epic shock. Ron Delnevo, Chairman of Cash and Card Consultants, and Santosh Tripathy, Practice Lead for Digital Payments with SmartStream, share their prognosis for payments. There are many things we don’t know about the long-term effects of COVID-19. The strain it will put on our 2,600 year-old relationship with cash is one of them....

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