Fintech Finance Episode 10: The RTM, Payments and Innovation in Branch
In this episode, we look at the world of innovation in the physical payments space. For this we speak with Sigga Sigurdardottir about some of the innovation at Santander. Jeroen Holscher from Capgemini talks to us about payments, and we learn about the RTM from Aravinda Korala from...
Fintech Finance Episode 09: Compliance and Cloud
In this episode, we talk about compliance in financial services and how to use the cloud to help with this. We speak with George Stein from Unicredit, to talk about using data and information. We also look at some of the ways to record and store data with Brian Perfect from Actiance. We learn more about data from Saul Judah, and Mary O’Connor talks about some of what is happening at Willis and her experience with compliance at...
Fintech Finance Episode 08: Data
In this episode, we look at the world of Data and Data Analytics. We head out to RSA to talk about their approach to the customer experience, before speaking with Jonathan Wax from Nexidia. We also speak with Chris Popple from RBS to get his view on how best to use this...
Fintech Finance Episode 07: Data Centre
In this episode, we look at the world of Data Centres. We head out to the Iskandar region in Malaysia, before speaking with MDeC up in KL. We also speak with Chris Popple from RBS and Saul Judah from Gartner
Fintech Finance Episode 06: Branch Transformation
In this episode, we look at how a bank can effectively transform their branch and branch networks together with MetroBank, Nationwide, Glory Global Solutions and Barclays.
Fintech Finance Episode 05: Innovation
In this episode, we look briefly at some of the latest innovations an future technology. For this we look at some of the work done by Nationwide. We also head to Fintech week to see some of the latest offerings in ID...
Fintech Finance Episode 04: Loyalty
In this episode, we look at how to inspire customer loyalty. For this we look at some of the work done by SmartEngine and see their approach to Customer Loyalty systems, as well as hear what they have done with Worldline. We also speak with Unicredit in Austria to hear about their approach to customer...
Fintech Finance Episode 03: Optimise
In this episode, we look at how to optimise customer service, while at that same time reducing overall costs. For this we look at Nationwide and see their approach to front end IT, as well as speaking with...
Fintech Finance Episode 02 “SoLoMo”
In this episode, we speak head over to Portugal to speak with Novabase around their social engagement platform, Wizzio. While there we also speak with Santander Totta on the localised customer experience; before we head off to Zurich to speak with UBS....
Fintech Finance Episode 01″Catch them if you Can – The Threat of Fraud and Cybercrime”
In this episode, we speak with Frank Abagnale Jr, to talk about Fraud in financial services, as well as the growing threat of cybercrime. We also speak further with Cisco, NICE and LV about how to prevent these...
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