Fintech Finance Presents: The Paytech Show 3.03 – Open Banking, Use Cases, Mass Cases
In this episode of The Paytech Show, Doug Mackenzie heads to the land of Open Banking, the Nordics, where even the most traditional banks are taking to innovation far quicker than anywhere else. Sparebanken Vest’s Kjetil Sørtun tells us about how their bank has rolled out an entirely digital offering. Open Banking specialists, Georg Olav Ramstad and Paul Francis Walvik-Joynt over at Nets tell Doug how payments are at the heart...
Fintech Finance Presents: The Paytech Show 3.02 – The Best Payment Conversation
In this extra special episode of The Paytech Show we have the top payment specialists in the world discussing the biggest payment issues we could think of. We sit our interviewees down in one big round table with Mastercard’s Mike Cowen, BPC’s Evgenia Loginova and Wirex’s CEO Pavel Mateev to hear their views from financial inclusion to consolidation. We also catch up with Monese’s CEO Norris Koppel and CEO of...
Fintech Finance Presents: The Fintech Show 3.07– The Bumper KYC Episode
In this bumper episode of The Fintech Show we look at KYC or Know Your Customer! Unlike our other episodes, this time we look at various different verticals within the financial industry. From eToro to Aegon we get the low down on how digital platforms can really know who you are. Featured in today’s episode we have: Melissa Global Intelligence’s – Barley Laing Checkout.com’s – Matthieu Barral Tandem...
Fintech Finance Presents: The Fintech Show 3.06 – Digital Customer Experience in an Analogue World
In this episode of The Fintech Show, we look into the special world of digital customer experience for specialist financial institutions. To get the low down we visit Richard Farrell from Netcall the customer experience software specialists. Specialist lending banks are in a sector of the industry that typically relies on face to face contact for its CX. So we caught up with Charles McDowell and Russ Fitzgerald from Hampshire Trust...
Fintech Finance Presents: The Fintech Show 3.05 – Guess Who? Part 2
Following the previous episode of The Fintech Show we continue to look at new approaches to KYC, or “Know Your Customer”. In a world where everyone expects the same level of personalization and speed from their bank that they get from their smartphone, is it getting harder or easier for banks to manage their KYC? Doug Mackenzie sat down with the Natwest’s Angela Byrne, Chloe Butler spoke with Tim Fouracre from business...
Fintech Finance Presents: The Paytech Show 3.01 – Payment Rails and Globalisation
In this episode of The Paytech Show we look at how the payments landscape has changed, the lessons that Europe and the Americas can draw from the APAC region and where payments will be going in the future. We speak with EMQ’s Max Liu over in SIBOS who is the go to leader when it comes to payments in Hong Kong and China. Over at Citi in Canary Wharf Doug Mackenzie picks Ebru Packan’s brains to see the incredible innovation...
Fintech Finance Presents: The Fintech Show 3.04 – Guess Who? Part 1
In this episode of The Fintech Show we find out about new approaches to KYC, or “Know Your Customer”. In a world where everyone expects the same level of personalisation and speed from their bank that they get from their smartphone, is it getting harder or easier for banks to manage their KYC? We’ve been lucky enough to have Doug Mackenzie sit down with the Natwest’s Angela Byrne, Chloe Butler speaks with Tim Fouracre from...
Fintech Finance Presents: The Fintech Show 3.03 – That Open Application Programming Interface Life
In this episode of The Fintech Show, we investigate how RBS, Sensedia and TSB are reshaping the financial industry by using open Application programming interfaces to collaborate and innovate. We speak with Jamie Broadbent, Head of Digital & Innovation at RBS International, Pol Navarro the Digital Director at TSB, and Stephen Walsh the Director of EMEA at...
Fintech Finance Presents: The Fintech Show 3.02 – The New Way to Lend
In this episode of The Fintech Show we learn about how Open Banking will soon help improve financial inclusion. We speak with Bis Das from Equifax and Raman Bhatia, Head of Digital Banking from HSBC who both showcase their strategies that help people who have been traditionally excluded from being lent to,...
Fintech Finance Presents: The Fintech Show 3.01 – Go MidWest For Fintech
In this episode of The Fintech Show, we have one of our location low downs! We constantly hear about how critical it is to be in London or New York to set up a fintech company however with rising real estate costs, how much innovation is being prevented just by the cost of living? JobsOhio, in the MidWest of the USA asked us to come and see what their State has done, to enable all fintechs and financial institutions to succeed and go...
Fintech Finance Presents: The Fintech Show 2.21 – The Biggest Branching Out Episode Ever!
Hello, and welcome to The Fintech Show! This week’s episode is all about bank branches; can they re-establish relevance and survive in the digital era? To find out, we sit down with Allen International, who specialise in innovative branch design with the modern consumer in mind. We also speak with Bank of Ireland and Virgin Money, who tell us all about their branch networks and efforts to retain that human connection with their...
Fintech Finance Presents: The Paytech Show 2.17 – Paying off in the cloud
In this episode of The Paytech Show we find out from tech giants Microsoft how cloud technology is revolutionising finance. ACI Worldwide give us the insight on how payments specifically can change by embracing...
Fintech Finance Presents: The Paytech Show 2.16 – Keeping it Realtime Payments
In this episode of The Paytech Show, it’s all about getting real with Real-Time Payments. So at Sibos, we sat down with Julie Harris the Global Banking Digital Strategy, Bank of America who are one of the institutional leaders in this technology and Craig Ramsey, the Payments regular from ACI Worldwide to get the...
Fintech Finance Presents: The Fintech Show 2.20 – How to give the customer what they want!
In this episode of The Fintech Show we ask the question, how can customers actually know what they want from Open Banking, when they don’t even know what it is? To get to the bottom of what open banking can ACTUALLY provide customers going forward we sit down with industry specialists from Mastercard, UL and...
Fintech Finance Presents: The Paytech Show 2.15 – The Payments Probe
In this episode of The Paytech Show, we have a bumper payments probe as we dive into some of the biggest issues facing the industry currently. From your SCA’s to your RTPs we’ve got it all here. So to kick things off we speak with Jean Christophe Lacour, at Amadeus who are THE authority in travel payments! We also speak with Mastercard’s Mike Cowen who heads of their digital payments. Over in central London, Doug Mackenzie hears from...
Fintech Finance Presents: The Fintech Show 2.19 – The Role of the Branch
In this episode of The Fintech Show we find out the role of the Branch in today’s society. We travel the world to see how different regions are grappling with the changing role of the Branch. We speak with Glory Global who help institutions around the world with their cash management. Danske Bank, one of the key financial players in Denmark let us know what is happening with Branches in Scandinavia. Over in the UK, Doug...
Fintech Finance Presents: The Fintech Show 2.18 – Branching Out
In the latest episode The Fintech Show, we find out how bank branches are being developed for the future. In a world where real estate prices are sky high and the bank branch is a rare sight, we find out how Bank of Ireland have bucked the trend and have created a real community in their branches. Over in the UK, Doug Mackenzie hears from Allen International about how they can help design and implement the bank branch of the...
Fintech Finance Presents: The Fintech Show 2.17 – Ai, Innovation and more!
In this episode of the Fintech Show, we scope out the newest innovations that are changing finance as we speak. This week we sit down with industry leaders like Lisa Frazier from Wells Fargo, and James Binns from Barclays, to get their lowdown on new tech and artificial intelligence. Meanwhile, over at this year’s MASSIVE Sibos event in London, we got exclusive interviews with SmartStream global product manager Peter Hainz and...
Fintech Finance Presents: The Fintech Show 2.16 – Serving the Sole Trader
In this episode of The Fintech Show we find out what it’s been like to bank as an SME for the last couple of decades. Why have the larger institutions neglected the sole trader? It’s not all doom and gloom though as we hear from three agile financial services organisations, Banking Circle, Monese and Square to find out how they can serve SMEs going into the next decade and...
Fintech Finance Presents: The Insurtech Show 2.02 – Insuring Creative Communication
In this episode of The Insurtech Show, we talk to Insurers, about how they talk with their customers. What are the challenges of improving customer experience in an age of constantly shifting expectations, technology and regulation? To find out we ask French multinational insurance firm AXA about the importance of meaningful customer relationships in the digital age. Over in New York, Doug Mackenzie hears from Insurance giants Chubb...
Fintech Finance Presents: The Paytech Show 2.14 – Strong Customer Authentication
In our brand new episode of The Paytech Show, we are studying Strong Customer Authentication or SCA, what it means for consumers, the banks’ and finally the industry as awhole. To get the best idea of what the regulation actually is, we went to the European Banking Authority to get a breakdown of the provision. Also featured are UniCredit, an institution that has been an early adopter of SCA and Giesecke and Devrient, a financial...
Fintech Finance Presents: The Fintech Show 2.15 – Self Driving Finance
In this latest episode of The Fintech Show we look at how people are starting to manage their money in the digital age. With many of us needing to manage our money on a day-to-day basis, we want to know how incumbents are planning to address this whilst eliminating traditional friction. So we spoke with the Royal Bank of Canada, United Overseas Bank, and Santander, to find out how they’re tackling the desires of modern customers. We...
Fintech Finance Presents: The Fintech Show 2.14 – The Real-Time Journey
In this episode of The Fintech Show, we study the journey to accessing real-time payments. What’s it like? How easy it is? Also why is it so critical for financial institutions and services companies alike to get on board with this scheme that is revolutionising the industry. This episode we speak with Anne Boden, CEO of Starling Bank, Bottomline Technologies who can and have helped organisations get on board with Real-Time tech and...
Fintech Finance Presents: The Paytech Show 2.13 – Conversation with VISA
In this special episode of The Paytech show, we speak with Bill Sheley, Head of Global Push Payments, about VISA Direct, their acquisition of Earthport and the gig economy!
Fintech Finance Presents: The Fintech Show 2.13 – Ai, Experience and Excellence
In this episode of The Fintech Show, we learn about Ai from the best. We speak to JP McKenna from NatWest about Ai and its uses for Customer Experience. SmartStream tells Ali Paterson all about their new service unveiled at...
Fintech Finance Presents: The Paytech Show 2.12 – Can the Banks Catch Up?
In this episode of The Paytech Show we take a look at how some Fintech companies are managing to do the whole payments ecosystem, far quicker and seamlessly than the institutions ever have. Why should a payment take weeks to go across border when instant messaging is now a thing? We speak with payments gurus Mark Bradbury, CEO of Apply Financial, Steve Lemon at Currencycloud and Ronald Lokkers General Director at...
Fintech Finance Presents: The Fintech Show 2.12 – How to be a digital, intelligent bank
In this episode of The Fintech Show, we find out everything digital. From payments, customer experience to regulation, every aspect of banking has changed. We sit down with SAP, Lloyds and Santander Mexico to explore how the banks have handled compliance with regulations and industry trends such as open banking and PSD2. We also take a look at some of the issues when dealing with cross- border payments in...
Fintech Finance Presents: The Insurtech Show 2.01 – How Digital Insurance Empowers People
In this episode of The Insurtech Show, we investigate the rapidly changing landscape of insurance and how digital technologies impact the way societies are evolving. We took a journey to the Americas and sat down with Chubb, CitiBanamex and Afluenta to find out how insurance is fuelling economies and empowering people from all walks of life in...
Fintech Finance Presents: The Fintech Show 2.11 – The Netflixifaction of Finance
In this episode of The Fintech Show we find out how digital technologies are allowing banks to talk to their customers in the most personal of ways. With so much data on their customers banks are in a great position to become the most personalised industry in the world, so to find out how we spoke with Quadient, a company that can allow even the largest institution to talk to their customers like their neighbour. To find out how the...
Fintech Finance Presents: The Paytech Show 2.11 – Swift Payments in LATAM
In this episode of The Paytech Show, we study the impact Swift’s Gpi has had on BBVA in Argentina and find out more about how ACI Worldwide can help any bank from Mexico to Argentina get onboard.
Fintech Finance Presents: The Paytech Show 2.10 – The New Cross Border Reality
In this episode of The Paytech Show, we find out just how global Swift’s Global Payment Initiative truly is. We head to Buenos Aires, Argentina to see how it has transformed payments for BBVA. Over in Amsterdam Doug Mackenzie speaks with Realtime Payments specialists ACI Worldwide to find out just how critical it is for institutions to become part of this...
Fintech Finance Presents: The Fintech Show 2.10 – The Future of Fighting Fraud
In this episode of The Fintech Show, we find out about fraud in the digital age. Now that you don’t even have to meet your banker, how can digital banks use ai and data to protect their customers? To find out more, we spoke with Harriet Rees and Simon Waring at Starling Bank to see how they’ve excelled at fighting cyber fraud. Gareth Evans at BAE Systems gives us the low down on how important data has become in the fight...
Fintech Finance Presents: The Paytech Show 2.09 – Payments in Latin America
In this episode of The Paytech Show, Fintech Finance travels to Latin America to find out how the area is leapfrogging the rest of the world when it comes to payment technology. ACI Worldwide, who are leaders in real-time payment technology talk to us about the challenges banks face in the area and how they can help the banks solve them. Carlos Marmolejo, Head of Innovation at Banco Santander describes how the country is perfectly...
Fintech Finance Presents: The Fintech Show 2.09 – Defend
In this episode, we look into how to set up cloud-based systems with security in mind. We speak with Peter Martini from iboss, about “cloud sacrifice,” protecting users and the evolution of cloud control and visibility. Simon Waring from Starling Bank talks about how being a bank that was born in the cloud enable them to bypass the transition phase and some of the advantages and opportunities around...
Fintech Finance Presents: The Fintech Show 2.08 – Open for Business!
In this episode of The Fintech Show we take a look at how PSD2 is fueling a change in behavior from the banks. Fiona McFarlane catches ups with Franziska Zangl and Oliver Dlugosch from NDGIT about how to handle some of these complexities and how to define a strategy for this. Oliver Guillaumond from ING talks to us about how; regulation aside; you need to look at more of a country by country approach of how best to deal with this open...
Fintech Finance Presents: The Fintech Show 2.07 – The Future of Banking
In this episode of The Fintech Show we take a look at Open Banking but not in the past tense. Open Banking has landed and not taken off again. In this episode, we are looking back to the future, where it will be going. We find out how it will democratise financial services, destroy banks and ultimately create a different way of looking at money. With author Brett King, Tony Prestedge, Executive Director of Nationwide and Richard...
Fintech Finance Presents: The Paytech Show 2.08 – EWPN
In this episode of The Paytech Show we send Doug Mackenzie to Amsterdam to find out what was happening at the European Women Payments Network event. With a star-studded Fintech awards ceremony, workshops and conference, there was a lot to...
Fintech Finance Presents: The Paytech Show 2.07 – The Cloud Global Payments Initiative
In this episode of The Paytech Show, we look at how cloud-based technology is changing the way payments are being handled, especially cross-border. SWIFT’s gpi is revolutionising the way cross border payments are working and we find out from Citi’s Phil Hong and ACI Worldwide’s Craig Ramsey to find out how critical this initiative will be going forward....
Fintech Finance Presents: The Paytech Show 2.06 – Swiftly Does It
In this episode of The Paytech Show we take another look at the power of Swift GPI, what it can mean for the institutions around the world. To get the best overview, we talk to a truly global bank, ING. Ali Paterson speaks with Evelien Witlox, Global Head of Payments for ING and Doug Mackenzie talks to payments guru Craig Ramsey from...
Fintech Finance Presents: The Regtech Show 2.01 – Open Banking, Eastern Outflanking?
In this episode of The Regtech Show, we take a deep dive at the impact of Open Banking in Europe, from the lens of Central and Eastern Europe. We get great insight into the region from Birte Quitt, Erste Group’s Head of Group Retail Strategy who details how their App, George has been incredibly successful in Romania. Over in Bucharest, we speak with Ioana Guiman, Managing Partner of Allevo who are the country leaders in industry...
Fintech Finance Presents: The Fintech Show 2.06 – The Current State of Affairs
In this episode of The Fintech Show, we take a step back and take a look at an industry that has changed so much in the last year. Technology has changed so much that customers don’t even know what they want. So to find out the best and brightest we spoke to some of the biggest financial institutions and organisations to see what they’ve been working on. From Bank of America, SmartStream, BNY Mellon and DBS you can hear it...
Fintech Finance Presents: The Fintech Show 2.05 – Head in the Clouds, Feet on the Ground
In this episode we’ve got our head in the cloud, investigating how cloud-based architecture is taking the industry by storm. We speak with Citi Group and Starling Bank about their experiences embracing cloud tech and security, and get an insight from iboss, who provide secure cloud access anywhere in the world, on any...
Fintech Finance Presents: The Paytech Show 2.05 – It’s On the Cards
In this episode of The Paytech Show, we’re asking the question, will the payment card still be relevant in 2020 and beyond? To find out we ask Mastercard’s Head of Fintech Partnerships Eduoardo Volta what the card giant is getting up to in the age of innovation. We also speak with the tech specialist G+D about how they are helping institutions around the world implement new card...
Fintech Finance Presents: The Paytech Show 2.04 – Digitising Payments and Cards?
In this episode of The Paytech Show, we ask the question, how are banks digitising their payment methods, when payment cards are still so prevalent in Europe. We look at Crédit Agricole’s brilliant attempt at innovating and digitising in the payments space. To get a deeper look at how payment cards can maintain their relevance in the future we speak with Mikko Kähkönen from G+D, the premier technology group who details how they...
Fintech Finance Presents: The Retailtech Show 1.01 – Is the High Street Dead?
On our first episode of The Retailtech Show we ask the question, is the high street dead? And if so, how can it be resurrected? With omni-channel solutions, retailers now have an incredible amount of customer data, in-store and online. We find out how they’re using this data to provide a better customer experience and ensure future loyalty. We kick off with Angus Burrell from Valitor who details what the retailers need to and can do...
Fintech Finance Presents: The Fintech Show 2.04 – No Branches, No Problem
In this episode of The Fintech Show, we find out how an institution as popular as Starling Bank can know all its customers, without ever actually meeting them. We speak with the one and only Anne Boden, CEO and Co-Founder of Starling Bank to discuss what their ideas were when starting this tremendous enterprise. To find out how an institution of their size can actually manage it all, we look to KYC wizard, Zac Cohen from Trulioo who...
Fintech Finance Presents: The Paytech Show 2.03 – GPI in Singapore
In our latest episode of our GPI series, we talk with payments specialist Craig Ramsey at ACI Worldwide who lets us know what it’s all about! Over in Singapore, Doug Mackenzie finds out what the uber-innovative bank, DBS have been doing in the payments space....
Fintech Finance Presents: The Fintech Show 2.03 – The New Investors on the Block
In this episode of The Fintech Show, we look at how the new wealth management apps are changing the face of investment. Toby Triebel at Wealthsimple shows us how they are breaking down financial barriers and allowing a whole new of class of investor. We find out how from Zac Cohen how companies like Trulioo are enabling this democratization of financial services by ensuring that the investors are who they say they...
Fintech Finance Presents: The Paytech Show 2.02 – Will Payments Ever Be the Same Again?
In this episode of the Paytech Show, we take a look at how the banks and financial services companies are changing the way they look at payments as a service for customers. Where banks had traditionally made significant revenue from payments, this model is changing. John Hutton and Emma Huntington from Nationwide talk about how they are changing the way they use payments to help meet their member’s new needs. Hardik Shah over at...
Fintech Finance Presents: The Paytech Show 2.01 – Solving the Oldest issue in Finance
In the latest episode The Paytech Show we solve the oldest issue in finance. How can small enterprises and merchants improve their cash flow in a hyper-advanced digital environment, like Singapore?We speak with Jasmine Ng, Managing Director of DBS, who gives us an overview of the payment ecosystem in Singapore. Milind Sanghavi of OCBC describes how choice is critical for merchants and customers alike. Mishal Ruparel of Banking...
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