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Phil Thomas, Scotiabank – How can humans and human empathy work in tandem with AI?

Phil Thomas, Scotiabank - How can humans and human empathy work in tandem with AI? | Fintech Finance

Phil Thomas, Executive Vice President – Customer Insights, Data & Analytics at ScotiaBank chats to Ali Paterson about how humans and human empathy, which hasn’t yet be digitised, can work in tandem with AI

 

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