First Horizon Bank moves digital banking platform to NCR

NCR, a global enterprise technology provider for the financial industry, today announced that First Horizon Bank, parent company First Horizon National Corporation has launched the NCR D3 platform to provide consumers and businesses with a seamless digital banking experience.

Memphis, Tenn.-based First Horizon Bank recently migrated clients to the digital platform, hosted by Amazon Web Services (AWS) and managed by NCR.

“It’s more important than ever to provide our clients a fast, easy and intuitive digital banking experience, and NCR delivers,” said Pat Kelly, chief digital officer of First Horizon Bank. “Early performance metrics indicate that we are on par with or ahead of the top national banks in terms of engagement and speed. Plus, leveraging the cloud to deploy digital banking has allowed us to introduce updates more often and innovate faster. That’s a critical advantage in the new normal.”

The bank is also leveraging the NCR D3 platform for businesses, delivering the personalized service and robust capabilities small businesses need to better manage their financial activity and wellness, which has proven especially relevant over the past several months.

“Digital can no longer be placed on the back burner or viewed as a one-time project; digital transformation must be an ongoing priority in order for financial institutions to compete and remain relevant in the pandemic’s wake,” said Douglas Brown, senior vice president and general manager, Digital Banking, NCR Corporation. “Market leaders like First Horizon Bank are leveraging NCR’s scalable technology to expand self-service capabilities and provide a better, more consistent digital experience. This allows them to be agile and efficient, more swiftly and easily responding to future demands.”

NCR’s Digital Banking solution consists of the NCR DI platform for community financial institutions and NCR D3 platform for large financial institutions. NCR acquired D3 Technology, Inc. in July 2019.

Author: Lauren Towner

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