Fintech Finance Presents: The Fintech Show 2.01 – Let the customers do the talking

In this episode of The Fintech Show, we learn about how banks are looking at customers, their experience and how to respond to them. We speak with institutions and organisations at the forefront of this changing landscape. How do you talk to a customer and provide that tailored, emotional response over digital? To find out, we speak with:

  • BBVA’s Gonzalez Rodriguez
  • Westpac’s Michael Correa
  • Citizens Bank Matt Richardson
  • Apteans’ Jenny Peng and Martin Wagstaff

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Author: Yash Hirani