Part 2 of the ‘Ready for the re-build? Re-thinking the value of digital infrastructure’ series from Banking Circle, this white paper looks at attitudes to digital in the UK and Europe’s financial services sector, and how far these have been affected by the coronavirus pandemic. The results showed a pleasantly surprising industry-wide optimism. A substantially different picture from a decade ago.
The paper also examines attitudes to financial infrastructure and how lingering resistance can be overcome to ensure organisations have the flexibility to respond to future change.